FAQ - Wetoget

FAQ Wetoget

What is Wetoget?

Wetoget is a coliving marketplace that connects individuals looking for shared housing solutions. We provide a platform where people can find, list, and book coliving spaces, fostering a sense of community and completely different life experiences.

How does Wetoget work?

Wetoget allows users to search for available coliving spaces based on their preferences and location. Hosts can list their coliving properties and renters can book them directly through our platform. We facilitate secure payments, streamline communication, and offer tools for managing bookings.

Is Wetoget available in my city or country?

Wetoget is continuously expanding to new locations. Please visit our colivings page our collivings page by clicking here to check if we currently operate in your area. If not, you can express interest in your location, and we’ll notify you when we launch there.

What types of coliving spaces are available on Wetoget?

Wetoget offers a diverse range of coliving options. You can filter your search based on your preferences for room types, amenities, and budget.

We offer spaces that meet the objectives of the Digital Nomad lifestyle, which are not only shared apartments, but Coliving that are committed to the community

How can I become a host on Wetoget?

Becoming a host on Wetoget is easy. Simply sign up, create a listing for your coliving space, add details, upload photos, and set your pricing and availability. 

Our platform guides you through the process, and you can start hosting once your listing is approved.

You can upload your coliving by clicking here.

Is it safe to book through Wetoget?

Yes, Wetoget takes safety and security seriously. We verify host identities, offer secure payment processing, and provide user reviews and ratings to help renters make informed decisions. Our support team is also available to assist with any concerns.

You can review our privacy policy, use of cookies or purchase conditions to see the site regulations.

Can I communicate with potential roommates before booking a space?

There are three different ways of communication.

Via messages through the web, clicking on your profile icon and messages you can see the received and sent messages. On the other hand, you can send messages to the created profiles of the Colivings, clicking on your profile icon and sending the message.

We have a Wetoget community for you to start meeting like-minded people and to get information about the Coliving and Digital Nomad world, nomad visas, job offers, news of interest, and you will have benefits for being part of it. Join the community by clicking here.

Through our information team with the contact page or write to us by Whatsapp.

How do I pay for my booking on Wetoget?

At Wetoget we have the main goal of generating the most valuable community for each Coliving. Therefore, our booking process is divided into 3 parts:

  1. The booking request under a demanded date is made from the corresponding Coliving tab. After that booking request, a notice is sent to the requesting host, who has 48 hours to review the profile and see if it fits with their community. At the end of this period, the host accepts or rejects the request. The room is blocked until the host’s response.
  1. If the host rejects the request, you will be notified of the unavailability of the accommodation. If the host accepts your request, the user will have another 48 hours to make the corresponding payment of the reservation.

  2. The user may not make the payment within 48 hours, in which case the reservation will be canceled and the host will be notified, leaving the room previously selected. 

If otherwise, the user makes the corresponding payment, he/she will be charged the part corresponding to the first payment, specified in the payment summary that is sent to both, host and user, and will begin his/her new adventure in the selected Coliving.

Can I cancel my booking? What is the cancellation policy?

Cancellation policies may vary depending on the host’s preferences. You can find the cancellation policy for each listing on the booking page. Please review it before making a reservation. Some bookings may be refundable within a specified timeframe.

You can check our Terms of Use and Purchase by clicking here.

What should I do if I encounter issues during my stay?

If you encounter any problems during your stay, please contact our customer support team. We are here to assist with any issues or concerns you may have and ensure a positive coliving experience.

How can I get in touch with Wetoget's customer support?

You can reach our customer support team through the contact information provided on our website. We are available to assist you with any questions, concerns, or assistance you may need.

If you have any additional questions or need further information, please don’t hesitate to contact us through our website or customer support channels. We’re here to help make your coliving experience with Wetoget as smooth and enjoyable as possible!


octubre 2023

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